Turnaround Time

• Standard turnaround time for a basic custom order is 2-3 weeks from order placement.
• Sometimes rush orders can be accommodated for an additional fee - please contact us to confirm.
• !! If you have a firm in-hand date requirement, please make a comment at checkout !!

Proofing

• The logo preview function is just to help you visualize the finished product - don't worry if it's not perfect!
• An actual digital proof prepared by our staff will be provided by email for your approval prior to production.
• Fabric colors on the screen may appear different than in person. If you are particular about the exact color of the finished product, we recommend that you order a fabric swatch set. Learn More >>

Tassels + Pompoms

• Tassel and pompom color options shown in the preview are subject to availability.
• We are in the middle of a pompom transition. Your order may include our new in-house style, or our previous vendor style. We will do our best not to mix them, but can't make any guarantees.
• To learn more about our tassels and pompoms click here >>

Finishing

• Our Sauce brand logo will be included in the design on the back of the hat/headband/neckwarmer.
• All items will be tagged with product information and bulk packed.
• If you require hooks for display, barcodes for scanning or any other special packaging, please let us know!

The Basic Custom product pages allow you to upload and preview a logo on the the hat or headband. Only .jpeg, or .png logo files can be uploaded for the preview. To learn more about logo formats and quality you can click here>>

If you ARE logo savvy, please use a .png logo that is 300 dpi at the desired size for your preview. We should be able to print your product using that logo. If not, we will be in touch with you to request a different file type.

If you're not so logo savvy and need help, we can provide guidance. Please visit our logo upload page >>